Frequently Asked Plumbing Questions in Colorado Springs, CO
General Business & Licensing Questions
Who owns and oversees operations at Bentek Plumbing & Mechanical LLC?
Bentek Plumbing & Mechanical LLC is locally owned and operated by Ben Roddy, an active Colorado Master Plumber and mechanical contractor. Ben provides hands-on oversight across all residential repairs, custom remodel rough-ins, and commercial construction projects to guarantee that every mechanical system complies with state and regional codes.
What professional plumbing and mechanical licenses do you hold?
Our company holds active licenses with the State of Colorado and local building authorities:
- Colorado Master Plumber License: MP.03000424
- Colorado Plumbing Contractor License: PC.0004198
- PPRBD Mechanical Contractor Class C-1 (Gas Piping): Contractor ID: 24202 (License Classification: H-C-1)
What areas does Bentek Plumbing & Mechanical serve?
We proudly serve residential and commercial clients throughout El Paso County, including Colorado Springs, Peyton (including Falcon), Meridian Ranch, Black Forest, Monument, Security-Widefield, Fountain, Manitou Springs, Palmer Lake, and Woodland Park.
What are your regular operating hours?
Our regular business hours are Monday through Friday from 7:00 AM to 5:00 PM. We are closed on Saturday and Sunday.
Residential Service & Remodel Questions
Do you offer same-day residential plumbing service?
Yes, we offer prompt same-day service availability for urgent residential plumbing issues, including sudden water heater failures, active pipe leaks, and malfunctioning fixtures throughout Colorado Springs and surrounding areas.
What plumbing work do you handle for kitchen and bathroom remodels?
We specialize strictly in the plumbing scope of residential remodels. This includes relocating sub-floor drains, cutting and re-venting waste stacks, routing hot and cold water supply lines, installing curbless linear shower drains, roughing in thermostatic shower valves, and mounting finish fixtures from brands like Toto, American Standard, Kohler, and Elkay.
How does a sewer camera inspection help solve persistent drain clogs?
Our high-definition fiber-optic sewer camera travels through your sewer lateral, sending real-time video to a monitor to reveal the exact location and cause of blockages. This eliminates destructive guesswork by accurately identifying tree root intrusions, low spots (bellies), mineral buildup, or line separations.
Do you provide a discount for military personnel and first responders?
Yes, we proudly offer a 10% labor discount on residential plumbing services and repairs for active-duty military, veterans, and first responders.
Commercial & Mechanical Questions
What does your commercial new construction plumbing service include?
We provide complete turnkey mechanical and plumbing infrastructure for ground-up commercial buildings, offices, and retail facilities. Our scope includes sub-slab excavation, underground sewer and water utility rough-ins, vertical sanitary drain/waste/vent stacks, overhead domestic water distribution loops, and fixture trim-outs.
What does the PPRBD Mechanical Contractor Class C-1 certification cover?
Issued by the Pikes Peak Regional Building Department, the Class C-1 certification licenses us to design, install, test, and repair fuel gas piping systems. We install black-iron and CSST gas lines for commercial boilers, commercial kitchen appliances, rooftop units, backup generators, and residential outdoor fire pits.
How do you locate hidden water leaks without damaging walls or concrete?
We deploy specialized acoustic ground listening devices and thermal diagnostic equipment to pinpoint the exact frequency and moisture signature of pressurized pipe leaks behind drywall or beneath concrete slab foundations before opening targeted access holes.
Water Heaters, Pricing & Policies
What brands of water heaters do you install and repair?
We install, service, and maintain premium storage tank and high-efficiency tankless water heaters from trusted industry manufacturers, including Bradford White, Navien, Rheem, AO Smith, Rinnai, and Noritz.
Do you offer free estimates or financing?
We offer free upfront estimates on all qualifying residential and commercial plumbing installations, remodels, and equipment replacements. Please note that we do not offer third-party financing at this time; all services are backed by clear, transparent, and itemized upfront pricing.
How do I schedule service or request a project bid?
You can call our dispatch team directly at (719) 402-3888 during regular business hours (Monday–Friday, 7 AM–5 PM) or submit a message through our online contact form to book your appointment.
Need Immediate Mechanical Assistance?
If your specific plumbing or gas piping question was not covered above, or if you need to schedule same-day service, our master plumbing team is ready to help.
